Terms of Use
Welcome to the SITS integration platform. These Terms of Use govern your administrative access and utilization of the services, middleware modules, and gateway applications operated by SOLUCOES INTEGRADAS DE TECNOLOGIA EM SISTEMAS LTDA (CNPJ: 00.017.334/0001-78), located in São Paulo/SP, Brazil.
By creating your integration administrative Account or utilizing our services, your organization agrees to remain fully bound by these Terms.
1. Service Parameters and Platform Provision
SITS provides high-speed enterprise middleware designed to synchronize relational databases, connect custom API endpoints, and orchestrate automated system workflows.
We guarantee that all features described in our Features Page represent active, functional capabilities. SITS does not list hypothetical tools, fake connections, or non-functional placeholders. The services are offered on a monthly subscription basis, and billing alignment is determined by the active plan selected during onboarding.
2. Administrative Account Creation & Setup
To access our systems integration console, corporate administrators must Join the platform and complete our formal registration:
- Credential Integrity: Users must provide accurate, verified corporate parameters, including the registered business CNPJ and valid contact details.
- Verification Protocols: SITS reserves the right to suspend or reject any Setup requests where the provided tax credentials or corporate addresses fail compliance checks.
- Administrative Security: Administrators are fully responsible for preserving the confidentiality of their connection keys, database passwords, and login profiles. SITS is not liable for data breaches resulting from negligent credential management.
3. Acceptable Use and Data Compliance
Organizations utilizing SITS agree to establish integrations solely for lawful operational purposes:
You must ensure that all synchronized databases, transferred payloads, and connection endpoints conform to active regional laws, including the Brazilian General Data Protection Law (LGPD). It is strictly forbidden to use SITS to transmit malicious executable files, orchestrate unauthorized system penetration attempts, or synchronise unauthorized customer records. SITS maintains continuous transaction logs and will immediately terminate access for any account found executing non-compliant activities.
4. Platform Subscription Fees and Billing
Access to our premium database pipelines requires an active paid subscription plan as detailed on our Pricing Page.
Subscriptions are billed automatically at the start of each active monthly cycle. SITS does not enforce hidden fees or speculate on service quotes. If your operational pipelines exceed the monthly payload volumes defined by your active plan, the platform may require an administrative upgrade to prevent connection throttling.
5. Limitation of Liability and Service SLA
SITS processes enterprise database transit using highly secure, isolated nodes designed to achieve under 15ms latency. However, SITS is not liable for operational interruptions resulting from local database failures, external cloud network blackouts, or incorrect user connection mappings. In the event of system outages, our retry queuing mechanisms automatically buffer and preserve transactions, forwarding them immediately when connectivity is restored.
6. Governing Law and Jurisdiction
These Terms of Use are governed and interpreted in complete alignment with the laws of the Federative Republic of Brazil. Any legal disputes or compliance controversies relating to SITS integrations fall under the exclusive jurisdiction of the judicial courts of São Paulo / SP, Brazil.